FAQs

Frequently Asked Questions

 

Solar lights are designed to be durable and can withstand a variety of weather conditions. However, extreme weather events may affect their performance.

The duration of solar lights depends on factors such as the battery capacity, sunlight exposure, and usage. Generally, they can stay lit for 8-10 hours.

Yes, solar lights are generally easy to install. Most models come with simple instructions and can be set up without the need for professional help.

 

Solar lights require minimal maintenance. Occasional cleaning of the solar panels and checking the batteries can ensure optimal performance.

There is no regular maintenance required for a solar lighting system. However, it is helpful to keep the solar panels clean, especially in a dusty climate.

There is a power display area on the outdoor solar lights, and the green represents the current remaining power.

Yes,you can use the wifi button on the remote control, which represents 30% brightness at dusk, 100% brightness when people pass by at night, 30% brightness when people walk, and it will automatically turn off at dawn, or use the remote control “2+2” or other number combinations, “2+2” means the outdoor solar street light will be on for 2 hours at night and motion detector for 2 hours.

Compared with other wattages, our 500W outdoor solar street light uses 792 high-quality lamp beads, the number of lamp beads is twice the ordinary wattage and it has a larger capacity battery,which can last longer.

SunMaster’s solar controller uses a photocell and/or timer to control when the light will turn on, when the sun goes down, and to turn off when the sun comes up. The photocell detects when the sun comes down and when the sun comes up again. SunMaster can make the lamp last anywhere from 8-14 hours, and this varies on the customer’s needs.

The solar controller utilizes an internal timer that is pre-set for a specific number of hours to determine when to switch the light off. If the solar controller is set to leave the light on until dawn, it determines when the sun rise (and when to switch the light off) by means of voltage readings from the solar panel array

The battery maybe not full charged:

Check the solar panel to ensure it’s not blocked while charging.

Check the weather yesterday or before,it’s cloudy or rainly days?

During sunny days it will turn to normal.

Electrical energy is stored in the battery each day, and some of that energy is used to operate the light at night. Generally, we design your system so that the battery will operate the light for three nights without charging. This means that, even after a series of cloudy days, there will be plenty energy in the battery to power the light each night. Also, the solar panel will continue to charge the battery (although at a reduced rate) even when it is cloudy.

The lifespan of solar lights depends on various factors such as the quality of the components and the amount of sunlight they receive. Generally, solar lights can last for several years.

Solar lights are becoming more reliable as technology advances. While they may be affected by bad weather, modern solar lights are designed to perform well even in less than ideal conditions.

In order to customize your solar light project the first thing we need to focus on is the location for installing the solar power lighting system and the perfect location where you want to install your solar light project, because different locations and surface have different levels of sunlight which can have an impact on the outcome of the solar light project.

Pole height is calculated by having an estimate of the road width, what is the for solar LED lighting system pole’s height? In this case we are always willing to help you out if you will tell us the road width where the solar street light will be installed we can evaluate the pole height plus lamp power (type of road, lux).

Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we
will repair them and resend them to you or we can discuss the solution including recall according to real situation.

Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.

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